Talk Information

Simple steps and tips to improve IT infrastructure operations Accepted #yapcasiaE Vote!



(English follows Japanese)



本セッションでは、私が中心となって2年間取り組んだハートビーツの業務改善、特にMSPならではのInfrastructure as Codeの取り組みについて、主に次の3点についてお話しします。

  • 1: 辛いことって結構聞きやすい
  • 2: 最も必要としている人から巻き込もう
  • 3: 成果の評価と今後へのつなげ方






  • 日々の業務を改善したいソフトウェアエンジニア
  • プロジェクトの運営を改善したいプロジェクトマネージャ
  • 部署横断的に業務を改善したいとお考えの方


Abstract in English

"Take away the pain !"

This is the keyword we defined to IT infrastructure operations two years ago.

I work for MSP company HEARTBEATS (MSP: IT Infrastructure Managed Service Provider Company). At that time, IT infrastructure business was reached a turning point when IaaS(Infrastructure as a Service) was main currents of server system. Then, we need to change our business strategy from the traditional approach.

This session, I'll talk about three themes as the person in charge of IT infrastructure operations, specially "Infrastructure as Code" that is only possible by MSP.

  • 1: People WANT to talk about their problems
  • 2: Involve closest person
  • 3: Evaluating performance and beyond

First, I did two dimensional analysis: "Pain" and "Feasibility Solution". There is no need of complex analysis !

Second, At HEARTBEATS, employee are all engineer except for general affairs. I'll talk about conclusive factor of choice of pilot project, and a way of corporate pilot project member each other, that include some failed.

Third, we need to analyze of improvement operation. Because, wrong approach doesn't lead profit increase.

Talk Details

Venue トラックE (607-608)
Starts On 2015-08-22 15:30:00
Talk Category Infrastructure / Operations
Language Japanese
Interpretation (En→Ja) NO
Slide Subtitles English
Talk Duration 60 minutes
Material (Difficulty) Level Regular
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May we record your talk? allow